Donations are not viewable in real-time. They are published to your dashboard via a back-end process which runs every 4-5 hours. So if you don’t see a donation that was just processed in the past few hours, that’s generally why. You should be able to see the donation if you check back in a few hours.
Articles in this section
- ActBlue integration, how to get started
- I've connected by ActBlue account to BlueUtopia, now what?
- How to add a Facebook donate page
- Entering a credit card donation from a remit envelope with no email address
- What to do if you receive a credit card donation on a remit envelop
- How can we upgrade to Custom Online Donations
- Authorization Policy
- How do donation refunds work?
- How do online donation transfers work?
- Is Pay Pal an option for donations?